CIVIL SUBPOENA POLICY
IPOWERWEB's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on IPOWERWEB or one of its affiliates.
If you seek the identity or account information of a IPOWERWEB customer in connection with a civil legal matter, you must fax, mail, or serve IPOWERWEB, INC. with a valid subpoena.
Submission of Subpoenas
IPOWERWEB is located in Santa Monica, California and all civil subpoenas should be served at that location or mailed or faxed to:
IPOWERWEB, INC.
Christopher Gonzalez, General Counsel
111 East Broadway, Suite 210
Glendale, CA 91205
Facsimile: (818) 572-0313
legal@ipowerweb.com
Upon the receipt of a validly issued civil subpoena, IPOWERWEB will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, IPOWERWEB will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court.
Fees for Subpoena Compliance
IPOWERWEB will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the IPOWERWEB invoice. Checks should be made out to IPOWERWEB, INC.
IPOWERWEB's subpoena compliance costs are as follows:
Research - $75.00/hour
Federal Express - Cost as Billed
Copies - $.50/page
Compact Discs - $10.00/per CD
Policies Regarding E-mail
IPOWERWEB will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. IPOWERWEB's e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.
IPOWERWEB reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the IPOWERWEB e-mail address is related to the pending litigation and the underlying subpoena.
Revised: January 2006
